Where I can help
Most businesses don't need more software. They need the tools they have to understand their own context. I've run each of these areas directly, so I start from how the work really gets done.
Sales
Pipeline visibility, outreach playbooks, and pricing and quoting help for your reps.
Customer service
Faster, consistent answers built on your policies, orders, and history.
Supply chain
Inventory, reorder points, freight, and vendor performance you can see at a glance.
Finance
Margin by product and customer, cash visibility, and reporting that doesn't take a week.
Operations
Process mapping, bottlenecks, staffing, and the daily metrics that matter.
E-commerce
Conversion, retention, and repeat purchase analysis for your online store.
Sourcing
Supplier comparison, landed cost, and domestic vs. overseas decisions.
Marketing
Knowing which customers and campaigns actually pay off, and doing more of that.
Built with you, not handed to you
The best tools come from the people who do the work. AI now makes it possible to build tools around your own business, not generic software. But AI is only as good as the context it's given, and that context lives with you and your team. So we build together, and you learn how to build the next one.
The human side
- How work actually gets done
- Your customers, team, and history
- What's frustrating and what's worth fixing
The build side
- Ten years running every part of a business
- Hands-on experience putting AI to work in a real business
- A clear process from problem to working tool
Tools that fit
- AI-powered, built around your real context
- Your team knows how they work
- You can keep improving them yourself
How it works
Every engagement starts with listening. Then we build together, at the pace and depth that fits you.
Free consultation
One hour, no cost. You walk me through the business, the people, and where it hurts.
Understand
We map how things really work together, from your numbers and systems to the day-to-day.
Build
I build it with you, or show you how to build it yourself. You choose how hands-on to be.
Improve
We measure the results and tune together, so the improvement holds after I'm gone.